CONDITIONS OF SALE: All sales are final. Ordered goods can be replaced if received damaged and if the store is notified upon delivery, with pictures of damage, and packaging. A replacement cannot be processed if the store is not notified within 3 days. This policy does not apply to minor variations natural to handcrafted products. SPECIAL ORDERS from any of Molecule's brands are not returnable.
RETURNS will incur a 25% restocking fee and shipping charges. We will accept cancellation of your order for items that have not shipped or are on backorder. Once an item has shipped, cancellation is not possible, with no exceptions.
All products sold by MOLECULE LLC are under the manufacturer's warranty. MOLECULE LLC doesn't accept any responsibility for the wrong use of any products offered. Warranties don't cover any damage due to the wrong use of products.
MOLECULE LLC is not responsible for shipments once processed. If the Receiving your Order steps have not been followed, a replacement cannot be processed.