Shipping policy
STANDARD SHIPPING
Molecule Design brands mostly ship within the continental US. Some ship to Canada and Mexico - this needs to be inquired upon ordering interest. Most shipments ship via UPS Ground, FedEx Ground, or USPS Priority Mail or Freight Carriers. Freight companies contact customers to arrange a delivery appointment, and it generally includes curbside delivery. Please follow the Receiving your Order guidelines.
- White-Glove Delivery and Special Arrangements are generally quoted and scheduled separately.
Shipping schedules vary and will be specified. We ship only domestically at the moment.
CURBSIDE DELIVERY
Is the standard method of shipment and consists of 1 man delivery to the door. It does not include inside delivery or any additional accessories. By definition, curbside delivery means that you are required to meet the delivery truck in front of your home, and you are responsible for receiving the product from the truck.
SPECIAL DELIVERY SITUATIONS
Can be arranged on special notice. These would include military facilities; high-rise, above two flights with no elevator present; spiral, narrow configurations; remote or mountainous areas; island areas requiring access by ferry. Will be explored and quoted accordingly.
OVERSIZED PACKAGES
Orders may incur shipping charges and will be indicated accordingly.
ART SHIPMENTS
Framed art will require special shipping and will be quoted accordingly.
DELIVERY IN NEW MEXICO
Delivery in NM is available with one of our delivery services.
Please get in touch if you have any special shipping conditions, we will be glad to offer options. Write us at info@molecule-design.com