OUTSTANDING CUSTOMER SERVICE
Molecule Design Online strives to offer great customer service. We offer the same personalized services that we do at our brick & mortar location and make sure you receive your order in perfect condition.
At Molecule-Design-Online.com, we offer stunning, trendy, high-quality contemporary design collectibles as well as affordable design products from some of the best international and national design brands, including beautiful artwork from our amazing New Mexico artists. We are proud to work with award-winning makers. We also keep continuously curious so we can share some fresh ideas about art & design with you.
We communicate with you every step of the way, until you receive your items, minimizing the headaches typically encountered in the industry with lost packages, delayed fabrication schedules, or damage in transport. We check for inventory availability on the spot to communicate with you about scheduling flows and delivery.
By working directly with the manufacturers, we can inform you when the company has discontinued any products, changed pricing, or introduced new ones. This happens on an annual basis when the manufacturer reviews production. You will be informed of the available options, colors, sizes, fabrics and materials. Rely on us for your product orders, we’ll simplify the process for you. Our goal is to do our best.
Don’t hesitate to contact us. We’ll be glad to help you with any product needs or the ordering process.
We use encrypted SSL security to ensure that your credit card information is 100% protected.